car rental accidents and breakdowns


by admin
75 Travel

Having an accident or a breakdown when you rent a car in Islamabad or any other city happens! And even if we try not to think about it, these are things that can happen. So, no matter what your plans or schedule may be when planning your stay, it always helps to be prepared for this kind of situation, just in case. Leaving with a plan B means leaving less stressed!


It is necessary to act swiftly and well in a car accident. The first thing to do is make sure everyone is safe, make sure no one is hurt, and get everyone to safety. You may need to contact the emergency services and, to save time, register the corresponding number before your departure; you will be all the more efficient. Hopefully, you’ll never have to use it, but it doesn’t cost a thing to have it in its repertoire.


Once everyone is safe, take photos of the vehicles involved and the items affected during the crash. His photos may prove useful to your insurance afterward.

Who to call?

In the event of an accident or theft of your rental car, you are required to notify the rental agency and local authorities within 24 hours of the accident. In all cases, it is preferable to notify the rental company immediately, as they will surely help you organize road assistance. If you notice any new damage, which was not noted at the time of taking charge, the lessor must be notified.

Damage caused by an unknown third party

You are likely to find your rental car scratched, damaged, or even hit by a car. The responsible person has left, and you end up with a damaged rental vehicle. In this case, you must again contact the lessor as soon as possible and report the authorities’ damage within 24 hours. The same applies to any new damage, for example, in a car park or the event of a collision with a third party property. Even if the damage is not serious, the lessor and the authorities must always be notified. Otherwise, the refund request will be considered void.


Another thing to keep in mind: authorization must be obtained from the lessor to replace parts or any repair.

What about Car Rental Companies?

If you have purchased our ‘franchise refund’ product, upon return, you will be able to request reimbursement of the costs incurred in the event of damage. To make this request, you will need to provide an accident report signed by you and the rental agency. Please note that you must contact the police in an accident involving a third party and provide us with the report. It is important to take all the contact details of this third person. Do not forget to immediately inform the rental agency and the police. To request a refund of the excess from our services, please contact us by email, including in the subject your reservation number—all the details of the franchise reimbursement form, which you can download from our site. You will then have to provide all the documents relating to the incident.


Getting stuck on the road because of a flat tire is not what we think of vacation! If something goes wrong, you’ll probably have a spare tire in your rental car, which you can change yourself. In the event of a more serious problem, such as a breakdown, you can contact roadside assistance or call the rental agency. These types of services can be paid or included in additional insurance offered by the lessor on site. Take the time to study all the options to ride in peace!

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